We are pleased to announce that we have extended our Microsoft, Facebook and Google logins to directly support Organisational accounts.  

By default Microsoft, Facebook and Google logins create personal accounts, but users are now given the opportunity to create an organisation. Both the personal account and the organisation account are then linked to the login. Users can switch between the personal account and organisational account.

This is part of our move to more open and flexible account management and a frictionless registration process. 

We have now completed migrating our subscriptions from PayPal to our proprietary system, which is better suited to our needs. This brings Life Events in line with Relevio. 

The last five months has seen some massive developments around Relevio.ai a product that started life here with the release of our autonomous story board. Enhancements have now been folded back into Life Events, including:

•	Improved quality check rule definitions
•	Quality checking statistics
•	Vastly increased speed of moderation, down to just a couple of seconds.

We have also added the following to Life Events

•	A global account area. This allows Life Events users to manage their account with us independently of your organisations customer record. 
•	Chaperone support. Under 16's must nominate a chaperone who can access and monitor their activity on the system.
•	Google login and Facebook login. Google and Facebook users can now access your public portals. 

Merry Christmas! Today we are pleased to announce the release of our autonomous story board. 

The autonomous story board sets a new gold standard, combining technologies to make a system that requires no human input in the publishing process. Features include:

•	Allow your users to write their own stories
•	Allow the upload of images to augment stories
•	The system automatically quality checks and moderates stories and images
•	The system applies cryptographic integrity (HMAC signatures) to prevent tampering 
•	The system confirms user identity and authenticity with email confirmation 
•	The creator of the story can choose to allow public comments
•	Public comments are automatically moderated for relevance
•	Public comments undergo email confirmation 
•	The system supports nested replies to comments (e.g. "Reply to Jack")
•	You can define custom quality check rulesets
•	You can manually moderate and amend stories, remove comments and adjust publication settings from the back office system

Now you can make your website amazing with no extra manpower.  
 

It's time to show off the multilingual capabilities of the Datawing platform. Today we have released the Dutch language pack. This applies to our entire suite of software, including Datawing, Project Manager and Life Events.

Now if you visit one of our websites with Dutch set to your preferred language, everything will fall into place. 

We will be releasing language packs for French and Welsh in the coming days. 

We are pleased to announce the release of our place-holder QR code feature and amazing built-in content management system.

Place holder QR codes compliment our form capture facility released earlier this month to allow you to collect and track animals before you know any details:

•	Print out unassigned / place-holder QR codes labels before you leave base. 
•	Stick the labels on the animals paper work and the animal's container, when you arrive on site. 
•	Track the animal back to base. 
•	Scan in the paper work to automatically create your computerised record. 

The new content management feature allows you to host the entirety of your corporate website from Life Events allowing all of our self service facilities to integrate seamlessly with your website. 

•	Create and edit web content through our integrated editor
•	Create a hierarchical site map and menu system
•	Use your own domain name* or a <yourname>.lifeevents.com domain 
•	Create a custom CSS to style your pages exactly how you want
•	Upload images and files for use in your web pages
•	Incorporate custom third party widgets
•	Set up a custom Content Security Policy header to white list third party widgets
•	Set up custom headers for links and scripts
•	Link menu items or buttons to our self service facilities

* requires integration with our SSL certificate. 

Our Halloween release is here and it's a bit of a shocker! 

As administration systems head towards self-service, we have listened to our users, who have said, "this is not what our vets want!".  

Many vets don't have the time to deal with logins and typing information into computer systems. They just want to scrawl the information on a paper form, give it to the crematorium and be done with it. While this doesn't fit with the ideal of a paperless process, sometimes you have to go with the flow...

With this in mind we are pleased to announce the release of our AI powered form capture facility. With this facility you can:

•	Take a photograph of a manually filled application form, or upload a scanned image.

•	Initiate form capture in a single click

•	Review captured information and merge in with any existing data

•	Use captured customer details to search for existing customers or create a new customer as required.

Form capture uses OCR to extract form information in any language. It then uses AI to marry up the captured data with our data model and your lookups to create a near perfect record in about 30 - 40 seconds. 

Our pre-Halloween release brings lots of exciting advancements to our finance processing facilities, including:

•	New invoicing and debt chasing facilities. 

Allow chasing letters to be sent and tracked and long standing debt to be referred to debt collectors.

•	Pay an invoice by an email link

Allow invoices to be paid by a convenient link in the email. You can customise the contents of the email in the built-in word processor.

•	Reversal processing

Easily reverse invoices charges by picking and clicking. A new reversal is created and perfectly allocated to the original charges and original payment allowing the original payment to be completely or partially refunded over the counter or by your payment provider.

•	Automatic reverse for common events, like cancellation of orders

The system will automatically generate reverse charges for orders and events when cancellation occurs, allowing you to generate a credit invoice and refund associated payments.

•	Auto generation of cancellation fees

Set up cancellation products and automate them. Add conditions based on event type, how many hours in advance the cancellation has occurred and many other parameters. 

•	A new Payments received report

Report on payments received, unallocated payments, allocated payments, receipted and unreceipted payments. 

•	A new Product sales analysis report with gross margin / markup figures

Analyse product sales over a period of time and see quantities, net/tax/gross values, margin and markup. 

Other improvements to the system include:

•	Queued cremation processing for pet cremations. 

Cremation events can be added to a processing queue, rather than being booked to occur at a specific time. This is a better match to the way pet crematoria work in practice. 

Two significant developments have been released this week for Life Events.

•	Trusted user amendment of Events
•	Digital preliminary form processing

Trusted user amendment of Events allows your funeral directors or other trusted users to:

•	View full details of events, including deceased and applicant details
•	Move, cancel and rebook bookings
•	Upload supporting documents
•	Select service options and choices
•	Review appointments
•	View documents received, including any forms that need signing
•	Carry out document signing
•	Review communication from the service  

Digital preliminary form processing is a particularly exciting development. We have utilised and refined our document signing and automation systems to create a fully digital preliminary form.

With the digital preliminary form you can:

•	Define fields on the form, which populate with existing data from the system and capture missing data from the signer.
•	Send the form to the applicant alone or applicant and funeral director for completion and signing
•	Use automation to send out the preliminary automatically form when a new booking is made
•	Use automation to scrape data captured on the form into the database
•	Use automation to complete corresponding checklist items
•	Use automation to send out subsequent forms on completion. 

Today we are pleased to announce the release of eWitness support for our document signing module. This advancement means that our Contract Enquiries and Transfers module can handle deed style transfer documents.

eWitness support allows each document signatory to nominate a witness. The witness is sent a link, which takes them to the same document on their device. Through a hand shaking protocol the system ensures that the witness and signatory are together and that there is a clear line of sight between them.

Witnesses are required to provide the legally required information including; their name, address, occupation and signature. Document templates can have merge fields or input fields defined for each of these allowing you to produce professional looking documents close in likeness to your original paper based forms.

The details of each witness are added to the signed document and the document audit log.